FORT PIERCE - Told McDonald's was out of Chicken McNuggets after paying for a 10-piece meal, a local woman called 911.
Three times.
"This is an emergency, If I would have known they didn't have McNuggets, I wouldn't have given my money, and now she wants to give me a McDouble, but I don't want one," Latreasa L. Goodman told police. "This is an emergency."
The McNugget meltdown happened last week at a McDonald's in the 600 block of North U.S. 1 and ended with Goodman, 27, getting a notice to appear in court on a misuse of 911 charge, according to a recently released police report.
Goodman told investigators she tried to get a refund for the 10-piece McNuggets, but the cashier told her all sales are final.
"I called 911 because I couldn't get a refund, and I wanted my McNuggets," Goodman told police.
The cashier told police she offered Goodman, of the 2400 block of South 25th Street, a larger portion of food for the same price to make up for it, but said Goodman got "irate," the report states.
Goodman reportedly yelled, "I don't want a McDouble and small fry," the cashier told investigators.
Dispatchers for 911 told police Goodman called the emergency number three times and on each occasion was told an officer was en route.
"Goodman maintained the attitude 'this is an emergency, my McNuggets are an emergency,'" the report states.
McNuggets, introduced to the McDonald's national menu in 1983, are sold in more than 100 countries and often are dunked in barbecue or hot mustard sauce. Goodman's 10-piece selection has 460 calories and 29 grams of fat.
On Tuesday, Goodman said she agreed to get a McDouble in lieu of the McNuggets as long as she also got the difference in price back. Goodman said the only menu items she cares for are McNuggets and McDoubles.
Goodman claimed a McDonald's worker wouldn't give her the difference in money back, so Goodman decided she wanted a full refund.
McDonald's statement:
"Satisfying each and every customer that visits our restaurants is very important to us.
Regarding this isolated incident, we apologize for the inconvenience caused.
In the event that we are unable to fill an order, a customer should be offered the choice of a full refund or alternative menu items. We regret that in this instance, that wasn't the case.
We want to correct our mistake. We will be sending the customer her refund, along with an Arch card for a complimentary meal on us.
We never want to disappoint a McNuggets fan or any McDonald's customer.
Customer satisfaction is our top priority."
Carlos Solorzano
McDonald's Operations Manager Florida Region
Just... wow...
Way to pander to the idiot, McDonald's.
McNuggets Emergency!
This sounds like those McDonald's ads that greatly exaggerate people's addiction to McNuggets. Do people like that actually exist?
Even if the customer is an idiot, so is the employee. Not getting a refund if they run out of what they're selling is absurd so McDonald's is right to demonstrate what their policy is.
Seriously though...why not just give her a refund. >_>
Pffffffft, AMERICANS!
Man, I agree with Rishi...
And I live in America <.<
Man, I agree with Rishi...
And I live in America <.<
THAT'S TRUE AMERICAN PATRIOTISM FOR YA!!!!!
and she wasn't even given a caution for wasting police time? o.O; someone really loves their chicken skin nuggets.
Pffffffft, AMERICANS!
*glare*
Man, I agree with Rishi...
And I live in America <.<
THAT'S TRUE AMERICAN PATRIOTISM FOR YA!!!!!
Patriotism is subjective. I meerly hold a negative view of a majority of the citizens of America, as well as the governement. That doens't mean I don't wish America were different... but it proably will never change and just get worse. *Sigh* T_T
Heard about it a few days ago, was having a lol attack.
By the way, I do like mcnuggets (w/ sweet and sour sauce) but would not go so crazy about calling 911 because they didn't had it.
By the way, I do like mcnuggets (w/ sweet and sour sauce) but would not go so crazy about calling 911 because they didn't had it.
I can has chicken mcnuggets!
...
Sorry.
*Gives Dreamer the sander*
You know what to do with it.
You know all this mess could have been avoided with a well placed IED
also isn't it illegal to call 911 for things like this?
It is, which is why she has to appear in court for this. A non-emergency number would have helped her more. Of course that depends on whether it's known or even available at all.
Is she black cause this will make the stereotype above black people loving chicken somewhat true.
*Gives Dreamer the sander*
You know what to do with it.
** doesn't know what to do with the sander **
*listens to the audio* my goodness, how daft is she? o.x; i can understand being annoyed about not getting your money back, but 3 emergancy calls?
Is she black cause this will make the stereotype above black people loving chicken somewhat true.
LMFAO!
I saw her on tv and yes she is black.
Is she black cause this will make the stereotype above black people loving chicken somewhat true.