Customer: “I plugged a mouse into my computer, and it died. Now I can’t get it out.â€
(We review for a few minutes and I deduce that he has plugged a mouse into his USB port, but it’s stuck inside and won’t work.)
Me: “Okay, so grab the cord and try to pull on that.â€
Customer: “You mean the tail? That’s already in the port.â€
Me: “Well, the cord shouldn’t be. You’re supposed to plug in the other end.â€
Customer: “You mean the head? I don’t think it would fit.â€
(Suddenly realizing what the customer has done.)
Me: “Did you plug in a live mouse to your computer?â€
Customer: “Yes, I believe I said that.â€
(I put customer on hold for several minutes. When I recover I
realize I don’t know what to tell the customer I call my supervisor who
instructs the customer to bring the laptop into a repair shop. I get the
customer back on and tell him this information.)
Customer: “But Mickey’s gone for good now, right?â€
I...
That's just...
WHAT DID I JUST READ I DON'T EVEN
the whole computer mouse/real mouse idea has been milked waaaaaaaaaaaaaaaaaaaaay to much for me to laugh at anymore of this line of jokes. even when in the simpsons gag where bart's snake swallows the computer mouse i didnt laugh its just such.. i mean come on we all saw where it was going from the first line.
But this ACTUALLY HAPPENED, SF.
Someone ACTUALLY thought that when the manual told them to plug in their mouse they were supposed to get a real, breathing, furry rodent and plug it into their computer and they kept it in there until it died.
It wouldn't attract so much attention if it was a fictional account but all the entries on "Not always right" are written by employees about their actual experiences with customers.
Here's another one I particularly liked, by the way.
(A guest comes through my line with a four pack of AA batteries
and an energy drink called Assault. He is trying not to giggle during
the transaction.)
Me: “Here is your receipt, have a great day!â€
Customer: “Guess what?â€
Me: “What?â€
Customer: “You just charged me for Assault and battery!†*grabs his bag and sprints out of the store*
CT, I expected better of you. Good job!
