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cli.exe error

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(@argent-silver)
Posts: 65
Trusted Member
Topic starter
 

Whenever I click on my identity on the Windows XP boot-up screen and log on, an error pops up mentioning a file called "cli.exe". I ran a search and found it in my ATI Technologies folder for my video card. Does anyone know what may be causing this error to occur and something I can do to fix it?

Also, my computer's really just been going whacky with errors the past couple of days. I've resolved most of them, but than it seems like more keep coming. It randomly crashed on me, and I did a memory diagnostic that said my Stride6 memory module failed. I've also gotten errors with my sister's digital camera software, and earlier tonight Internet Explore, Windows Media Player, and Trillian all crashed when I tried to run them. Is there a possibility that my memory has gone bad? And could any of these things be related to each other?

 
(@thecycle)
Posts: 1818
Noble Member
 

Definitely a hardware issue. As soon as you started getting errors related to your ram, the solution should have been obvious: swap out all the ram in your machine and try some other ram.

While you're at it, download SiSoftware Sandra Lite, run it, and double-click on "Mainboard Information". Press the Copy button at the bottom of the Mainboard Information window and then paste it in this thread. This information could reveal something else for me, like a failing power supply or something.

Oh, and for the record, CLI.EXE is the dotnet runtime for ATI Catalyst Control Center. If you still have problems with it after fixing your memory problem, download the latest drivers from ati.com, use the ATI Software Uninstall Utility in the Add/Remove Programs panel to wipe out your ATI crap, reboot, then install the new drivers.

 
(@rico-underwood)
Posts: 2928
Famed Member
 

Bad RAM will cause the computer not to boot.

Failing or weak RAM can cause any number of strange and illogical problems. I was going to post here last night but I couldn't find the memtester I use. Lost it in the format. I still can't find it but if you have extra RAM then that would be easier as the test takes 4 to 6 hours to get a good idea of weak points in your RAM.

If you decide to reinstall the drivers use this after you've unstalled all the ATI junk from the add/remove program list. It's pretty self explanatory, just select ATI and hit remove. Cleans off the junk left behind by some driver installs.

~Rico

 
(@zerosky)
Posts: 808
Prominent Member
 

On the subject of memory testers, I've found this one to be pretty good:

www.memtest.org/

 
(@thecycle)
Posts: 1818
Noble Member
 

Yeah, memtest86 is pretty much the standard for testing for bad ram. In fact, it's built straight into my motherboard's bios, so I can run it simply by restarting the computer, entering the boot menu and selecting "memtest86" (as opposed to one of my drives).

 
(@rico-underwood)
Posts: 2928
Famed Member
 

Yeah, I had a stress tester too from the folks at Cryptic but I seem to have lost it. :p

~Rico

 
(@argent-silver)
Posts: 65
Trusted Member
Topic starter
 

Here's my information from SiSoftware Sandra:

System
Manufacturer : MICRO-STAR INTERNATIONAL CO., LTD
ID : FFFFFFFF-FFFFFFFF-FFFFFFFF-FFFFFFFF

Mainboard
Manufacturer : MICRO-STAR INTERNATIONAL CO., LTD
MP Support : 1 CPU(s)
MPS Version : 1.40
Model : MS-6524
System BIOS : 10/04/2002-SiS-650-6A6IXM4CC-00
Chipset : SiS 64X/65X

System Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 2
Maximum Installable Memory : 256MB
Bank0/1 - A0 : DIMM 256MB
Bank2/3 - A1 : DIMM 512MB

Chipset 1
Model : Silicon Integrated Systems (SiS) SiS650 CPU to PCI Bridge
Bus(es) : ISA AGP PCI USB i2c/SMBus
Front Side Bus Speed : 4x 100MHz (400MHz data rate)
Maximum FSB Speed / Max Memory Speed : 4x 133MHz / 1x 166MHz
Width : 64-bit
IO Queue Depth : 8 request(s)
Priority Master Queue Depth : 7 request(s)

Chipset 1 Hub Interface
Type : MUTOL
Width : 16-bit
Full Duplex : No
Multiplier : 1/1x

Logical/Chipset 1 Memory Banks
Bank 0 : 256MB SDRAM
Bank 1 : 512MB SDRAM
Channels : 1
Width : 64-bit
Refresh Rate : 15.60s
Power Save Mode : No
Fixed Hole Present : No

Memory Module(s)
Memory Module 1 : Simple Tech SL64U8F64M8G-A75V 256MB 8x(32Mx8) SDRAM PC133U-333-542 (CL3 up to 133MHz) (CL2 up to 100MHz)
Memory Module 2 : Viking Components 512MB 16x(32Mx8) SDRAM PC133U-333-5412 (CL3 up to 133MHz) (CL2 up to 100MHz)

Environment Monitor 1
Model : Winbond W83697(T)HF ISA
Version : 6.00
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 43.0C / 109.4F
CPU Temperature : 36.5C / 97.7F td

Cooling Device(s)
Auto Fan Speed Control : No
CPU Fan Speed : 3277rpm

Voltage Sensor(s)
CPU Voltage : 1.71V
+3.3V Voltage : 3.30V
+5V Voltage : 5.03V
+12V Voltage : 12.10V
-12V Voltage : -11.87V
-5V Voltage : -5.00V
Standby Voltage : 5.09V
Battery Voltage : 3.22V

AGP Bus(es) on Hub 1
Version : 2.00
Speed : 4x
Fast-Writes Enabled : No
Side Band Enabled : Yes
Aperture Size : 64MB

PCI Bus(es) on Hub 1
Version : 2.10
Number of Bridges : 1
PCI Bus 0 : PCI (33MHz)
Multiplier : 1/3x

LPC Hub Controller 1
Model : Silicon Integrated Systems (SiS) SiS PCI to ISA Bridge (LPC Bridge)
ACPI Power Management Enabled : Yes
Multiplier : 1/4x
Speed : 8MHz

USB Controller 1
Model : Silicon Integrated Systems (SiS) SiS5597/8 Universal Serial Bus Controller
Version : 1.00
Interface : OHCI
Channels : 3
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : Silicon Integrated Systems (SiS) SiS5597/8 Universal Serial Bus Controller
Version : 1.00
Interface : OHCI
Channels : 3
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

System SMBus Controller 1
Model : SiS 5595 Internal SMBus
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No

Expansion Slot(s)
PCI (6h) : PCI 32-bit +5V Full-Length Available
PCI (7h) : PCI 32-bit +5V Full-Length Used (Lucent/Agere Systems (Was: AT&T MicroElectronics) LT WinModem)
PCI (8h) : PCI 32-bit +5V Full-Length Available
AGP (8h) : AGP 32-bit +5V Full-Length Used (ATI Technologies Radeon 9800 Pro (R350))

Port Connector
PRIMARY IDE : None - ATA / None
SECONDARY IDE : None - ATA / None
FDD : 8251 FIFO - Floppy Disk / None
COM1 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
COM2 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
LPT1 : Parallel Port ECP/EPP - DB-25 pin female / DB-25 pin female
Keyboard : Keyboard - None / PS/2
PS/2 Mouse - Detected : Mouse - PS/2 / PS/2
USB : USB - None / None

Performance Tips
Warning 2533 : Disabled host controllers are present. Check BIOS settings.
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 2507 : Mainboard has too few memory slots. Upgrading the memory may be difficult or expensive.
Warning 2508 : All memory slots are full. Upgrading the memory may be difficult or expensive.
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

EDIT:
By the way, we removed my video card software today. We aren't putting anything back on yet, because my dad is thing we'll either have to do a system wipe or get a brand new computer.

 
(@thecycle)
Posts: 1818
Noble Member
 

Well, that rules out the power supply. But the mixed brands and volumes of ram, the fact that the ram failed a stress test, and the fact that I've never heard of either of those brands in my entire life leads me to think that the ram is definitely the problem. Also, you're likely to have a tough time finding replacement ram because the kind you have there is totally obsolete. I'm surprised you were able to find it, even in 2002.

 
(@zerosky)
Posts: 808
Prominent Member
 

That kind is definitely obsolete, but I didn't think it was that hard to find. You can still buy it from here, but it costs a bit more than the newer kinds.

 
(@argent-silver)
Posts: 65
Trusted Member
Topic starter
 

I ran the memtest and I got two errors. However, the errors didn't occur during each pass. On the first 4 or 5 it didn't find any, then it found one on the next, and another later on. I didn't run down the specifics to the errors since they didn't mean anything to mean, but I can run the test again if it would help you guys further diagnose my problem. In either case, I'm gonna troubleshooting this by taking out each set of RAM individually and booting up to see which one is causing the problem, if either.

 
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